Welcome to Zellebook Support

Here you will find tips and tricks as well as numerous topics in using Zellebook.

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Support Articles

Gift Card Packages

You can now create a package to be sold as a gift card. This works by simply giving a name for the package how much it costs and what services would be attached to this package. Selecting if the package should be available online will show this package available for...

Purchase Order Detail

Now that your have generated a purchase order you have the opportunity to change ordering attributes on each product item listed to help optimize for future ordering. On Hand - Changing this value will directly update how many items you carry of this item in your...

Guest Waiting List

You can save a request from a guest that is looking for an appointment time that is currently not open. This list can be used to display those requests in the case an opening is available you will see these requests grouped by the service provider newest to oldest....

Appointment Book

Colors -We changed how colors are used on each appointment. Making the color a gradient allows the information to be seen easier against any color as it's mostly over a white background. Tabs - Adding a tab allows the icons in this area to have as much room possible...

Service Appointment Types Report

This report will give you the insights on how staff members book their services on each appointment. The appointment types are created under the settings page. Typical types are usually something like "Regular Request", "New Guest" these types are important to be...

Promote on social media in one easy step

Step 1: From the header or under My Day. You will see a Facebook icon and a Twitter icon. This will enable you to post directly to your Facebook feed or your Twitter feed. The post will have a unique link to take someone directly to you for booking their next...

Client Activity Report

The Client Activity Report will give you insights into active or non-active clients. This report is beneficial in re-targeting to clients who have not come back in for a period of time or rewarding actively booking clients. You can specify the service category. For...

Gift Card Orders

This page will display all gift card orders that have been purchased online from newest to oldest. Processing an order If the order shows for status "In Process" then you would start by clicking on the order number. This will show you details of each order as...