Welcome to Zellebook Support

Here you will find tips and tricks as well as numerous topics in using Zellebook.

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Support Articles

Staff Performance Report

This report is great for measuring and better understanding how the staff is performing grouped by location. By default it will display based on the rank of each person from one to however may people are on the report. Hovering over the rank will show what their score...

Client Notes

Having notes for your clients can save mistakes from being made and can easily allow you to keep track of things that are important for a client. Enabling a client note to popup when interacting within different areas of zellebook can be triggered for each. For...

Text Message Confirmations To Guests

Here is how it works: 1. For appointments booked within the same week as the day they are booking for the guest will only receive 1 reminder on the day of at approx 8:30am. 2. For appointments booked outside of the week they are booking for the guest will receive 1...

Client Birthday Report

Sending out a birthday card to your clients for a given date range can easily be done. Start by going to reports -> clients select the date range to find clients with matching birthdays. You will then notice a download link this will enable you to download the...

Setting Up Promos To Be Sold On a Gift Card Online

See below the steps that allow for a promotion to be created and sold online from the web store which is part of the booking application. Also important to note since these offers are promotions based on the delivery method...

How to move someone to a higher price level

When a staff member is ready to be at a higher price level you will need to start by going to staff member's profile found by clicking on their name from their week view, schedule or by searching for the staff member. This will take to to the screen where you can edit...

Online Booking

To setup online booking for you business your first will need have a facebook business page. If you don't have one go here to create one it's pretty easy and it will be magical for getting your marketing fired up. In the case you have more then one location this app...

Employee Schedule Tool

Setup Main Schedule Go to employees -> schedules Next to each staff person you will see a setup button for each day. Click on setup for each day's heading to set the schedule up. You will need to provide a start and end time that the staff member will start and end...